The AdvaTech Blog

Top 5 Questions to Ask Before Hiring an IT Support Company

IT support in Dallas is something that all companies heavily rely on. Some businesses have an internal support team, while others choose to work with an external team for their IT issues. Before getting into a business partnership with an external IT support company there are some things to consider. Not all support companies are created equal, so knowing the right questions to ask when “interviewing” for a support team is quite beneficial. 5. May...

5 Reasons to Work with External IT Support

IT support can be a touchy subject for many Dallas and Plano businesses large and small.  From long wait times when an issue arises, to jargon that makes zero sense to business owners, we at AdvaTech Solutions understand the urge to dread having to work with a company’s internal IT support team.  While an internal support team may respond slowly due to several other internal requests going on at once, an external IT support team...