Call Us Today At 800-428-8395
We'll Respond Within 60-Minutes or Less - Guaranteed
You are likely used to calling or emailing your support person and then waiting forever for a response. Not here! We guarantee to answer you call live or return the call within 60 minutes to get your issue resolved.
Lightning Fast Repairs
Who has time to wait around all day for your computer to be fixed? Nobody… that’s who! The importance of having your computer network up and running is something we understand completely which is why we offer remote support as a first line of defense. We are able to securely access your network so you won’t have to sit around all day waiting for a tech to show up. If remote support doesn’t resolve the issue, we will send a technician the same day.
Localized Support Team
IT Support should not be delivered from technicians on the other side of the world. Unlike several support companies you can bet we do NOT utilize overseas technicians to provide your support. Everyone is based right here in the United States.
No Geek Speak
Chances are good that you decided not to become an IT person. That being said you should also not need to know what all the IT acronyms stand for. Our techs are trained to provide answers in PLAIN ENGLISH without all the technical mumbo-jumbo.
100% Money Back Guarantee
Pretty straightforward – If you’re not happy, then we aren’t happy. This is why we may be the only IT support company willing to provide a 60-day money back guarantee. If you are not completely satisfied with our AdvaStart service line, we will gladly refund your money.
No Hourly Charges
We see charging you an hourly rate for support as a conflict of interest. We would rather do what it takes to keep your systems running so they don’t go down and impact your business in the first place. This is why we commit to a flat-rate that you can budget for.
Full Accountability - No Finger Pointing
When AdvaTech is managing your network, we take full accountability of any technology issues that arise. Regardless of whether the issue is with your Internet provider, software vendor, or phone company, we will act on your behalf to get the issue resolved.
No Long-Term Contracts Required
Here at AdvaTech we are flexible. While we offer several options for locking in support rates, we believe in earning your business every single day which is why we do not require long-term contracts.
A True Bottom Line - No Nickel & Dime
No surprises or hidden charges. The price we quote you is the price you pay. It is one flat-rate for all-you-can-eat support.
Stability - 20 Years Of Excellent Service
There is no shortage of companies providing IT services. There is however a shortage of companies that have been doing it successfully for 20 years. AdvaTech has built a strong stable business and our clients appreciate the peace of mind in knowing that we will be there for them when they need us.