AdvaTech Support Portal

At AdvaTech Solutions, client satisfaction is very important to us. We are always looking for ways to improve our service, our solutions, and the clients experience. Our goal is to make sure your systems are always up and running and your issues are resolved quickly and accurately. Our Technical Support team of highly qualified IT support specialists is located right here in North America and is at your service.

Helpdesk Phone Support

Call toll-free 1.800.428.8395

Dallas Fort Worth customers can call 469.272.5000

Houston customers can call 346.980.4820

Submit Support Request

PLEASE NOTE: It is absolutely imperative that you provide a valid email address. This is the only way that your trouble ticket will be associated with your account in our system.

First and Last Name
Best Contact Number
Work Email Address
Summary of Request. (e.g. Can't Print)
Full Support Request. (Be as detailed as possible to speed up resolution)

Remote IT Support

To Begin Remote Support Session

Tips for Getting the Best Support

Reboot
If you are having issues with your computer or phone a reboot will fix minor issues the majority of the time and only takes a couple of minutes.


Send Us a Support Request
If the reboot didn’t fix the issue then please send us a support request using the form to the left and a technician will contact you shortly.


Issue Affecting the Whole Company?
If the issue is mission critical then please call us directly
(469) 272-5000 Opt. 1